Reference: Lufthansa Technik Logistik Services – success story with cimoio
Lufthansa Technik Logistik Services (LTLS), a company of the Lufthansa Technik Group, offers solutions for all aspects of aviation logistics.
The approximately 2,000 logistics experts at more than 30 locations worldwide must demonstrate the knowledge specified by the Luftfahrt-Bundesamt (LBA) (the german federal aviation agency) at all times. For this purpose, qualification profiles with very detailed individual qualifications are used in cimoio to track who currently has what level of qualification and what training efforts the LTLS will have to face in the next planning periods.
Testimonial
Thanks to cimoio, we actively control our qualifications from planning through implementation to documentation. Despite the complexity of the matter, organizers and coordinators have the maintenance well under control with this tool.
Challenge
LTLS has been using the cimoio system and its predecessor products since STL GmbH was founded in 2003. The starting point for the long-term cooperation was the need of Lufthansa and its subsidiaries for a training management system (TMS) to manage their numerous employee training courses. Later, a learning management system (LMS) was added to deliver digital learning content.
The basis for the continuing success of cimoio at the LTLS is the need for a system that can meet and document the complex requirements of the regulations of the Federal Aviation Authority (LBA). For a specific standard task, the LTLS requires finely granulated qualification profiles. It must be able to control exceptions to the standard profile on a small scale within the qualification profile as well as at the level of an individual qualification.
Solution
STL GmbH has gradually solved the following tasks with the LTLS. Initially, the administration of the complex regulations in a training management system (TMS) was in the foreground. For this purpose, individual qualifications and groupings in the form of qualification profiles were designed according to the requirements. This was followed by functions that enabled the delivery of an increasing number of web-based training courses in German and English to meet the regulations mentioned via a learning management system (LMS). The solution was then supplemented by the training module. As a result of COVID, the virtual classroom “VITERO” was activated with the Inspire 3 version via the cimoio standard connector.
With the combination of TMS, LMS and the qualifications, STL GmbH had the right set of functions right from the start to meet the requirements of the LTLS. STL GmbH was also able to efficiently implement very special requirements that arose from the rules of the game of regulation. In this way, she ensures that the LTLS can meet all documentation obligations. A testament to the satisfaction and trust of LTLS is that they have repeatedly taken the lead in the development of new modules and functions.
Result
The LTLS can always be sure that all colleagues, from trainees to employees, are up to date in terms of their qualifications and their documentation. In addition, the LTLS always has up-to-date information about the training requirements via reporting and dashboards.
Link to the website of Lufthansa Technik Logistik Services
The training catalog of Lufthansa Technik Logistik Services is not public, but only accessible for employees. You can find out more about the company on the website.