Reference: JARO Institut

Jan 17, 2022

Reference: JARO Institut – success story with cimoio

The JARO Institute has been researching and imparting knowledge on questions about sustainability and digitization since 2018. It was already planned to offer knowledge transfer online via the JARO Academy but this plan was accelerated by the COVID pandemic. Therefore, when selecting the service provider, it was important to find a provider that largely met the requirements and could close the remaining gaps quickly and reliably. In addition, the data center should be in Germany and work with certified green electricity.

Testimonial

With STL GmbH as a partner, we were able to implement our complex requirements for cimoio regarding the individualized offer of our products in a short time. As a result, we have successfully entered the market with our online catalog and product portfolio. For this we use a data center in Germany that uses certified green electricity.

Yvonne Jamal

Project Lead Business, JARO Academy

Steffi Kirchberger

Projekt Lead technical, JARO Services GmbH

Challenge

Through research and networking, the JARO Institute has laid the foundation for a rich training portfolio. But not every training element is interesting for everyone: depending on the industry and products, the size of the company or your own role, it should therefore be possible for learners to set priorities. That is why the JARO Institute has opted for a modular principle in which the learners themselves choose which learning content to focus on. This high degree of individualization for the learner combined with efficient maintenance and administration in the backend was the focus of the implementation of the digital academy.

While complex learning plans are already available in the cimoio standard, the STL GmbH still had to implement enabling the learner to choose a limited number of trainings from 40 individual modules in the sense of self-organized learning. For this purpose, a minimum and a maximum number of modules are defined, which are included when purchasing a curriculum. In addition, a certification of the ZFU (Germany’s National Central Office for Distance Learning) was sought with content and system processes.

Solution

STL GmbH iteratively implemented the requirements of the JARO Institute. The learning plans were designed as desired – in particular the usage restrictions. In the certification phase, the ZFU’s change requirements were implemented quickly and efficiently.

The JARO Academy consists of the cimoio basis module supplemented with all the necessary elements to be able to play our digital content in high quality. The learners are also subjected to an examination in order for us to be able to award them a certificate. Feedback is also a relevant element to ask for possible improvements from the user’s perspective, especially in the market entry phase. In addition, the online catalog with the registration process for new customers and the shopping cart process were essential.

Result

The web shop has been live since 2020 and the feedback from customers has been consistently positive in terms of content and use.

The customers of the JARO Academy are very pleased that they are not forced into the rigid construct of a monolithic and linear learning plan but can decide for themselves in many places which focal points and accents they want to set in the course.

If you are interested, all learning units can be ordered and learned – or complete curricula can be booked. The JARO Academy easily copes with the growing number of participants thanks to the scalable system.

Link to the online catalog of the JARO Academy

To the online catalog of the JARO Academy

Reference: KUKA

Jan 17, 2022

Reference: KUKA – success story with cimoio

KUKA is a global automation corporation with roughly 15,000 employees. The company is headquartered in Augsburg, Germany. As one of the world’s leading suppliers of intelligent automation solutions, KUKA offers customers everything they need from a single source: from robots and cells to fully automated systems and trainings. Trainings ranging from operation and programming to electrical and mechanical servicing. These trainings KUKA plan centrally, but organizes them locally. And that since end of 2015 with cimoio basis module and extensions.

Badge eLearning Award 2024 in der Kategorie "Projektmanagement" für KUKA AG

eLJ_AWARD2024_Projektmanagement_STL_GmbH

This project was honoured by the eLearning Journal with the Award 2024 in the “Project Management” category. The jury’s judgement:

In the longstanding collaboration between KUKA and STL GmbH, a digital learning platform was developed that is accessible online around the clock and was integrated worldwide in a systematically planned process. The integration with the internal IT systems of all KUKA colleges worldwide simplifies the administrative process and makes it significantly more time-efficient. The new system turns the global KUKA Colleges into modern learning institutions that are in a constant process of growth and change. Despite the changes in both the IT system world and the growing demands of learners in a constantly evolving working world, continuous optimisation and improvement remain a central focus and constant companion in the further course of the project. However, the introduction of the new system and the seamless interfaces provide a solid foundation on which future changes can be built. Due to the successful implementation of the previous ideas and the continuous improvements, the jury presents the eLearning AWARD 2024 in the “Project Management” category.

Testimonial

Thanks to the KUKA LMS – based on cimoio – our customers now have the possibility to book trainings worldwide at any day and any time convenient for them. Thus a larger part of the booking business has been automated and we have more time for internal optimization of our resource usage.

Hanna Singer

Project Manager KUKA LearnerPortal, KUKA Deutschland GmbH

Challenge

In 2014, KUKA wanted to replace their LMS for KUKA Colleges and Personnel Development, which was used in the DACH region. In product-related training, KUKA has been working with centralized training products and processes for a long time, which were lived in different systems though. The new LMS was intended to be rolled out as a standard in the more than 20 KUKA colleges worldwide and for the Personnel Development. One condition was that the procedural links between the training process and the IT landscape should be taken into account.

KUKA wanted to ensure that during the roll-out, that both the standard processes could be adapted to the specific process specifications of the countries and that internationalization in the national language and national characters was possible.
In terms of data storage, the training information of the Personnel Development should remain sensibly separate from that of the KUKA colleges, which teach customers and employees in mixed groups. In this way, both sides only see the information that is necessary for them.

Solution

In 2015, the requirements for the Personnel Development and the KUKA colleges were implemented and at the end of 2015 the system with the online catalog went live. In another four years, the Personnel Development and KUKA colleges in 24 countries were integrated into the system and the catalogue. For each college, a gap-analysis was used to clarify the extent to which processes and IT systems deviated from the standard. On this basis a solution was developed for the country for specific deviations.

A client system was set up to separate the data between customer training and Personnel Development data. STL GmbH adapted the online catalog to the KUKA corporate design so that the customer experience remains consistent with kuka.com. Finally, the old data was migrated from the legacy system before going live.
The KUKA LMS was also linked to the ERPs and other systems in the IT landscape via interfaces.
The latest technical module is the LearnerPortal for learners, which offers access to digital learning materials (e.g. PDFs, videos and eLearnings) as well as eTests and eFeedback.

Result

The KUKA LMS has changed what organizers do: previously, a lot of time was spent on customer communication at the KUKA Colleges. This now flows into optimizing the utilization of resources such as trainers, rooms, and machines. In the Personnel Development, the organizational effort could be reduced.

The training portfolio is now clearly and transparently available to customers on the Internet. The purchase process has been successfully digitized through registration and booking processes.

Link to the Online catalog of KUKA

To the online catalog of KUKA