Reference: Hamburger Hochbahn AG

Jul 25, 2023

Reference: Hamburger Hochbahn AG – Success story with cimoio

HOCHBAHN is more than a transport company – it is first and foremost a mover of the future. Because its mission is not just to get passengers from one place to another. It also spends a lot of energy on saving energy and reducing exhaust gases and noise in Hamburg. Her goal: 0 emissions by 2030. For over 100 years, she has been a pioneer for Hamburg, always with sometimes revolutionary concepts. With the first subway as well as with Hamburg’s first e-bus. For 100 percent quality of life in the most beautiful city in the world.

And because Hochbahn knows what it has in its staff, it does a lot to develop the team professionally and personally – via the learning platform based on cimoio.

Testimonial

Thanks to cimoio, we have a platform through which our colleagues can book all internal training courses. The qualification management also helps us to keep an overview of the current status of necessary qualifications and notifies users and their managers promptly of any necessary re-certifications – that’s super helpful!

Matthias Maifarth

Consultant Learning Management System, Hamburger Hochbahn AG, Versicherungsgruppe Hannover

Challenge

Until 2019, Hamburg Hochbahn AG used various tools for the administration of its learning elements. For example, a separate tool for training administration and an additional platform for the delivery of digital learning content. As a result, not all processes were digitized end-to-end.

Hamburger Hochbahn AG was looking for an integrated system for the administration and documentation of all personnel development and continuing education measures as well as regulatory requirements. The new system was to create a consistent learner experience in which users could book offers independently.
In particular, the qualification for obtaining the bus driver’s license as well as keeping track of further qualifications was a core element in the system selection.

Solution

After deciding on cimoio, STL GmbH iteratively worked out the technical processes with Hamburger Hochbahn AG. Subsequently, the legacy data was transferred from the various source systems and the education catalog was structured. Finally, the regulatory requirements for the administration of driver’s licenses were implemented with the qualification management.

With cimoio, Hamburger Hochbahn AG offers its employees an integrated system in which they can find everything they need for their further training. In it, they can find job-related training courses as well as offers for personal development. Users can make bookings for training and e-learning courses in a self-service process. Processengine has also been used to create processes for requesting external events that are not included in Hochbahn’s standard training catalog. In the metro area, Hamburger Hochbahn AG is increasingly offering its employees the opportunity to prepare for upcoming exams in the self-testing process with e-test sets.

Result

The learning offering via cimoio has been live since 2020. Both the professional training offer and the FREIZEIT plus offer for personal development open up a broad portfolio of further training opportunities for employees. The web-based application cimoio offers Hamburger Hochbahn AG the opportunity to provide a single point of learning for its employees. By recording multi-layered continuing education data, cimoio also provides great support in the implementation of continuing education controlling.

Link to the website of Hamburger Hochbahn AG

The Hamburger Hochbahn AG training catalog is not public and is reserved for employees only. On the website you can get non-binding information about the company.

TO THE WEBSITE OF HAMBURGER HOCHBAHN AG

Reference: Lufthansa Technik Logistik Services

Aug 26, 2022

Reference: Lufthansa Technik Logistik Services – success story with cimoio

Lufthansa Technik Logistik Services (LTLS), a company of the Lufthansa Technik Group, offers solutions for all aspects of aviation logistics.
The approximately 2,000 logistics experts at more than 30 locations worldwide must demonstrate the knowledge specified by the Luftfahrt-Bundesamt (LBA) (the german federal aviation agency) at all times. For this purpose, qualification profiles with very detailed individual qualifications are used in cimoio to track who currently has what level of qualification and what training efforts the LTLS will have to face in the next planning periods.

The three blue letters V G H of the insurer group Hannover with the state coat of arms of the federal state lower saxony, a white horse on a red shield

Testimonial

Thanks to cimoio, we actively control our qualifications from planning through implementation to documentation. Despite the complexity of the matter, organizers and coordinators have the maintenance well under control with this tool.

Aliza Dansch

Consultant projects qualification and vocational training, Lufthansa Technik Logistik Services

Challenge

LTLS has been using the cimoio system and its predecessor products since STL GmbH was founded in 2003. The starting point for the long-term cooperation was the need of Lufthansa and its subsidiaries for a training management system (TMS) to manage their numerous employee training courses. Later, a learning management system (LMS) was added to deliver digital learning content.

The basis for the continuing success of cimoio at the LTLS is the need for a system that can meet and document the complex requirements of the regulations of the Federal Aviation Authority (LBA). For a specific standard task, the LTLS requires finely granulated qualification profiles. It must be able to control exceptions to the standard profile on a small scale within the qualification profile as well as at the level of an individual qualification.

Solution

STL GmbH has gradually solved the following tasks with the LTLS. Initially, the administration of the complex regulations in a training management system (TMS) was in the foreground. For this purpose, individual qualifications and groupings in the form of qualification profiles were designed according to the requirements. This was followed by functions that enabled the delivery of an increasing number of web-based training courses in German and English to meet the regulations mentioned via a learning management system (LMS). The solution was then supplemented by the training module. As a result of COVID, the virtual classroom “VITERO” was activated with the Inspire 3 version via the cimoio standard connector.

With the combination of TMS, LMS and the qualifications, STL GmbH had the right set of functions right from the start to meet the requirements of the LTLS. STL GmbH was also able to efficiently implement very special requirements that arose from the rules of the game of regulation. In this way, she ensures that the LTLS can meet all documentation obligations. A testament to the satisfaction and trust of LTLS is that they have repeatedly taken the lead in the development of new modules and functions.

Result

The LTLS can always be sure that all colleagues, from trainees to employees, are up to date in terms of their qualifications and their documentation. In addition, the LTLS always has up-to-date information about the training requirements via reporting and dashboards.

Link to the website of Lufthansa Technik Logistik Services

The training catalog of Lufthansa Technik Logistik Services is not public, but only accessible for employees. You can find out more about the company on the website.

To the Website of Lufthansa Technik Logistik Services

Reference: Versicherungsgruppe Hannover (VGH)

Feb 24, 2022

Reference: Versicherungsgruppe Hannover (VGH)

The VGH is the largest insurerer under public law in lower saxony, with offers for private and company customers. The VGH does not only use cimoio to care for their about 4.600 employees and sales partners, but via their IT service provider ivv (Informationsverarbeitung für Versicherungen) also the employees of the associated insurers ÖVO (Öffentlichen Versicherungen Oldenburg), ÖSA (Öffentliche Versicherungen Sachchsen-Anhalt) and Alte Oldenburger. As well the employees as the insurance intermediaries are getting very well trained in regard to the insurance portfolio and the fulfillment of state regulatories like IDD (Insurance Distribution Directive). This task is taken over by the departments VGH-sales qualification and the personnel development.

Testimonial

Since the introduction of IDD there is an obligation for training for our target groups. Thanks to cimoio, we mastered the challenges associated with this very good.

Dr. Frank Petzing

Head of department VQ, Versicherungsgruppe Hannover

Challenge

When the project started in 2014, the target was the introduction of a training management software to digitize processes for further education. Due to modifications to the regulation of insurance mediation (Versich-erungsvermittlungsverordnung (VersVermV)) a rising documentation effort for proof was expected. The VGH was looking for a digital solution that better fulfilled this need than the personnel software that was used at that time.

Mandatory requirements was, that the administrative organisation of the training events was possible decentralized.

Solution

Thanks to an IT-client concept, the legally independent associated insurer cimoio in parallel. They receive Releases at the same time, but each company can develop customizings in their client to adapt cimoio to their needs.

For the decentralized training event management an interface was created that is designed according to the needs of specific roles. The connected processes guarantee that the trainings are carried out in compliance with IDD.

Result

The complexity of processes for further education in the insurer domain has risen with the introduction of IDD. Thanks to cimoio, VGH succeeded in keeping the added efforts under control. By automating and digitizing administrative processes, the VGH is able to deal with the rising requirements.

Thanks to eFeedback also the process for continuous improvement is digitzed. The feedback of customers are taken into account when planning and improving the training portfolio.

Reference: Sparkassenakademie Baden-Württemberg

Jan 17, 2022

Reference: Sparkassenakademie Baden-Württemberg – success story with cimoio

This reference is for the Sparkassenakademie (Academy of German Savings Banks) Baden-Württemberg. The academy is part of the Sparkassenverband (German Savings Banks Association) Baden-Württemberg (SVBW). The SVBW represents the interests of 50 savings banks and their municipal sponsors. Its member institutes employ almost 35,000 people in around 2,300 offices.

The Sparkassenakademie sees itself as the leading and modern partner for personnel and organizational development. They are at the heart of the Sparkassen-Finanzgruppe (German Savings Banks Finance Group). It is the educational center of the Sparkassen-Finanzgruppe Baden-Württemberg and its employees. But also a place where the Sparkassen-Finanzgruppe meets business, society, science, and politics.

Testimonial

Thanks to cimoio, we manage the academy, hotel- and catering-operations using a single tool – that saves us time and money. Thanks to the flexibility of STL GmbH, we get requirements implemented promptly according to our ideas.

Kai Ernst Knackstedt

Team Lead IT Sparkassenakademie, Sparkassenverband Baden-Württemberg

Challenge

When the project started in 2001, the Sparkassenakademie needed a digital solution to manage its then two training locations in Baden-Württemberg. For the merging of the locations in 2014 at Pariser Platz in Stuttgart, the Sparkassenakademie decided to control a large part of the technical integration with cimoio.

With the move from the previously two old locations to Stuttgart, the Sparkassenakademie not only wanted to move to the state capital, but also wanted to go modern and digital ways with the technical equipment. Therefore, the old tool landscape was supposed to be switched to a lean and integrated system world. But that meant finding software and a service provider that could ensure the integration of the worlds of training and event management with hotel administration and the deepest possible integration into media and building technology.

Solution

The more than two decades of cooperation between STL GmbH and the Sparkassenakademie ensured that STL GmbH gradually expanded cimoio for the academy. This was the perfect preparation for linking cimoio to the hardware and software solutions of the Sparkassenakademie via interfaces when this became necessary due to the move.

The first elements for media control and hotel administration were already in place when the project started. It is thanks to the project team’s commitment to integrating the facility’s services that a large part of the administrative control of the Sparkassenakademie is mapped with a single piece of software: from the programming of the key cards for hotel rooms and conference rooms, the connection of the barcode scanners in the Academy restaurant to the provision of media for the events on the multimedia boards in the event rooms.

Result

cimoio can map many special functions of academy operations. As a result, the data is less distributed, and the data quality is increased. This in turn increases the quality of central reporting.

The central system also significantly reduces the effort, e.g., in relation to training needs for users, because they only need to be incorporated into one piece of software.

In addition, the number of interfaces to systems decreases and with it the coordination efforts between external service providers.

Link to the online catalog of the Sparkassenakademie Baden-Württemberg

To the catalog of the Sparkassenakademie

Reference: JARO Institut

Jan 17, 2022

Reference: JARO Institut – success story with cimoio

The JARO Institute has been researching and imparting knowledge on questions about sustainability and digitization since 2018. It was already planned to offer knowledge transfer online via the JARO Academy but this plan was accelerated by the COVID pandemic. Therefore, when selecting the service provider, it was important to find a provider that largely met the requirements and could close the remaining gaps quickly and reliably. In addition, the data center should be in Germany and work with certified green electricity.

Testimonial

With STL GmbH as a partner, we were able to implement our complex requirements for cimoio regarding the individualized offer of our products in a short time. As a result, we have successfully entered the market with our online catalog and product portfolio. For this we use a data center in Germany that uses certified green electricity.

Yvonne Jamal

Project Lead Business, JARO Academy

Steffi Kirchberger

Projekt Lead technical, JARO Services GmbH

Challenge

Through research and networking, the JARO Institute has laid the foundation for a rich training portfolio. But not every training element is interesting for everyone: depending on the industry and products, the size of the company or your own role, it should therefore be possible for learners to set priorities. That is why the JARO Institute has opted for a modular principle in which the learners themselves choose which learning content to focus on. This high degree of individualization for the learner combined with efficient maintenance and administration in the backend was the focus of the implementation of the digital academy.

While complex learning plans are already available in the cimoio standard, the STL GmbH still had to implement enabling the learner to choose a limited number of trainings from 40 individual modules in the sense of self-organized learning. For this purpose, a minimum and a maximum number of modules are defined, which are included when purchasing a curriculum. In addition, a certification of the ZFU (Germany’s National Central Office for Distance Learning) was sought with content and system processes.

Solution

STL GmbH iteratively implemented the requirements of the JARO Institute. The learning plans were designed as desired – in particular the usage restrictions. In the certification phase, the ZFU’s change requirements were implemented quickly and efficiently.

The JARO Academy consists of the cimoio basis module supplemented with all the necessary elements to be able to play our digital content in high quality. The learners are also subjected to an examination in order for us to be able to award them a certificate. Feedback is also a relevant element to ask for possible improvements from the user’s perspective, especially in the market entry phase. In addition, the online catalog with the registration process for new customers and the shopping cart process were essential.

Result

The web shop has been live since 2020 and the feedback from customers has been consistently positive in terms of content and use.

The customers of the JARO Academy are very pleased that they are not forced into the rigid construct of a monolithic and linear learning plan but can decide for themselves in many places which focal points and accents they want to set in the course.

If you are interested, all learning units can be ordered and learned – or complete curricula can be booked. The JARO Academy easily copes with the growing number of participants thanks to the scalable system.

Link to the online catalog of the JARO Academy

To the online catalog of the JARO Academy